Marketing & Operations Manager (Hong Kong)

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. In this Role, you’ll get to - Be responsible for sub-site operations for the Hong Kong and Taiwan markets, building and continuously refining localized strategy frameworks to drive traffic acquisition and conversion growth. - Develop deep insights into the competitive landscape and segmented user needs in the Hong Kong and Taiwan markets, and formulate differentiated market-product fit growth strategies. - Lead the execution of strategies by coordinating key operational actions such as supply coverage, holiday promotions, shelf ranking, and information display. - Establish a regular review mechanism, generate data-driven strategy optimization plans, and build an efficient collaboration loop with Product, Algorithm, Supply Chain, and Marketing teams. What you'll Need to Succeed - At least 2 years of experience in OTA, travel, or e-commerce industries, with familiarity with user consumption habits and preferences in the Hong Kong and Taiwan markets. - Possess hands-on experience in sub-site operations or regional growth methodologies, and be able to independently formulate market-