Business Analyst, Member Engagement

Your Role • Support the preparation of regular engagement reports and presentation materials for internal meetings and project steering committees. • Assist in analysing updating operational and engagement data (e.g. employer and member usage figures) for analysis and tracking. • Help execute outreach and engagement activities, such as webinars, briefings, events and email campaigns, including logistics and follow-up. • Coordinate with external partners (industry bodies, employers, event organisers) on meeting schedules, materials, and basic enquiries. • Maintain records of stakeholder contacts, activities and campaign performance, ensuring information is accurate and up to date. To Succeed in the Role • Bachelor’s degree in Business or Marketing discipline; fresh graduates are welcome. • Good analytical mindset with interest in working with data to support decision making. • Clear and professional communication skills in English and Chinese, with the ability to draft simple decks and emails. • Well-organised, detail-minded, and able to manage multiple tasks under tight timelines • Proficient in MS Office (Excel, PowerPoint, Word)